Support and FAQs
Welcome to the PottyNirvana Support Center. We’re here to help you get the most out of your PottyNirvana experience. Whether you have questions, need assistance, or want to provide feedback, our support team is ready to assist you.
Frequently Asked Questions
How do I use PottyNirvana?
- Place PottyNirvana near your toilet.
- Sit comfortably and grasp the handles.
- Apply gentle pressure to the handles to assist with your bowel movement.
- Follow our cleaning instructions after use.
What are the benefits of using PottyNirvana?
- Enhances leverage and comfort during bowel movements.
- Reduces strain and promotes natural muscle relaxation.
- Helps prevent common issues like hemorrhoids and constipation.
How do I clean and maintain my PottyNirvana?
- Use mild soap and warm water to clean the handles and surfaces.
- Dry thoroughly with a clean towel.
- Avoid using harsh chemicals or abrasive materials.
Is PottyNirvana suitable for all ages?
Yes, PottyNirvana is designed to be user-friendly for people of all ages. However, children should use it under adult supervision.
What materials is PottyNirvana made from?
PottyNirvana is made from high-quality, durable, and hygienic materials that are easy to clean and maintain.
Troubleshooting
Problem: PottyNirvana feels unstable or wobbly.
Solution: Ensure that PottyNirvana is placed on a flat, stable surface. Check for any loose parts and tighten them as necessary.
Problem: Difficulty applying pressure on the handles.
Solution: Make sure you are sitting comfortably and adjust your position as needed. Ensure that the handles are clean and dry for a better grip.
Problem: Discomfort while using PottyNirvana.
Solution: Adjust your seating position and the angle at which you apply pressure. If discomfort persists, consult a healthcare professional.
Warranty and Returns
Warranty Information: PottyNirvana comes with a one-year warranty covering manufacturing defects. If you experience any issues with your product, please contact our support team for assistance.
Return Policy: We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return PottyNirvana within 30 days of delivery for a full refund. Please ensure the product is in its original condition and packaging.
Contact Us
If you need further assistance, please reach out to our customer support team:
Email: support@pottynirvana.com
Phone: 1-800-POTTY-NIRVANA
Hours of Operation: Monday to Friday, 9 AM to 5 PM (EST)